Contact Us
We are committed to providing reliable support for customers, sellers, delivery partners and ride service providers. If you have any questions, feedback, complaints or business enquiries, please contact us using the details below.
Business Information
| Brand Name | FasstKart |
|---|---|
| Founder & Proprietor | Prince Kumar Saket |
| Business Type | Marketplace, Delivery, Pickup & Drop and Ride Booking Platform |
| Head Office |
Navjeevan Vihar, Singrauli, Madhya Pradesh, India |
Customer Support
| Email Support | lucifer@fasstkart.com |
|---|---|
| Business Enquiries | lucifer@fasstkart.com |
| Grievance Officer | lucifer@fasstkart.com |
| Phone Support | +91-7999861438 |
| Working Days | Monday – Saturday |
| Support Hours | 09:00 AM – 06:00 PM (IST) |
How Can We Help?
- Order related issues
- Delivery related support
- Ride booking assistance
- Seller registration support
- Delivery partner registration
- Payment related enquiries
- Refund & cancellation requests
- Technical support
- Account verification
- Report policy violations
Business Partnership
If you are interested in becoming a seller, delivery partner, ride service provider or wish to explore business collaboration opportunities with FasstKart, please contact our business support team.
Response Time
| General Enquiry | Within 24–48 Business Hours |
|---|---|
| Technical Issue | Within 24 Hours |
| Payment Related Issue | Within 2–5 Business Days |
| Grievance | Within 7 Business Days |
Office Location
Navjeevan Vihar,
Singrauli,
Madhya Pradesh,
India
Service availability may vary by location and operating area.
Important Notice
FasstKart never asks customers to share OTPs, passwords, UPI PINs or banking credentials. If anyone claims to represent FasstKart and requests such information, please report the incident immediately through our official support channels.
Last Updated: September 2026